Sk Fintech Hub, issue 49
September 2025 · page 9
Open publication (PDF, Russian) →About Mediarik
14 years in mobile communications
We started with business SMS and now help companies communicate with customers through SMS, WhatsApp, Telegram and MAX.
Mediarik has been a Skolkovo project participant since 2025.
Established2012
SMS and messengersCommunication channels
Saint PetersburgCompany office
Technology and development
Mediarik’s technology development
Mediarik has been a Skolkovo project participant since 2025.
We are developing our own technology platform that combines SMS and messenger channels for practical business communications.
Development areas include marketing campaign automation, cascading communications and intelligent data processing tools.
For us, technology means practical solutions that make customer communications easier to manage.
ООО «МЕДИАРИК»
Skolkovo participant since 28 August 2025 · entry No. 1252337
History
From SMS to multiple communication channels
Mediarik began operating on 2 July 2012 with business SMS. As the market developed, we expanded the infrastructure, added routes and introduced new communication channels.
Started with SMS
Business SMS was Mediarik’s first service.
Expanded the infrastructure
We added new routes and ways for businesses to communicate with customers.
Multiple channels
SMS, WhatsApp, Telegram, MAX and customer list verification.
How we work
We get involved quickly
We minimise unnecessary communication layers between the customer and the solution. Your manager knows the project, while technical specialists join directly when needed.
Dedicated manager
A manager familiar with your project remains the main contact for day-to-day questions.
Fast response
We do not postpone urgent issues until the next working day and can respond outside standard hours when necessary.
Technical expertise
Technical specialists join promptly when a task requires an engineering solution.
Flexible routes
We use different resources and sending options and look for an alternative if a route stops working.
Team capabilities
Multiple channels, one team
We select the channel and operating model for each task. When appropriate, different communication channels and routes may be used.
We help prepare the message, select the campaign format and organise the launch.
SMSPortal, API and SMPP
WhatsAppManaged launch
TelegramManaged launch
MAXManaged launch
These services are delivered by the Mediarik team; they do not constitute an automated cross-channel cascade.
Clients
Trusted by companies across different industries
Testimonials
Responsiveness, flexibility and reliability
One testimonial about working with Mediarik. The remaining client testimonials are available on a separate page.
We used the service for campaigns to attract new customers. We also notified existing customers about regular promotions at our fitness club. The service really works. We are completely satisfied with the team’s responsiveness, the quality of their work and the flexibility of their solutions. I recommend Mediarik to many partners and colleagues.
Support
We stay available
A dedicated manager remains your primary contact. When a task requires a technical solution, our specialists join promptly. For active projects, we may respond outside standard hours when an urgent launch or issue cannot wait.
Dedicated managerone primary project contact
Technical specialistsdirect support for complex questions
Responsive supportincluding urgent matters outside standard hours
Geography
Based in Russia, with partners in several countries
Main locationSaint PetersburgMediarik office
Partner geography
Kazakhstan · Belarus · China · India · Brazil · Egypt
Partners and partner infrastructure, not Mediarik offices.Request a quote
Let’s discuss your task
Tell us which channel, volume and format you need. We will suggest an appropriate option and prepare a quote.